4. Consumers with a conscience
Segment 3 - Consumers with a Conscience
‘You should do everything you can within the constraints of modern living’
Consumers with a Conscience (CWC). Another important group to target as this segment demonstrated potential to do considerably more. This segment know or easily recognise that they exhibit both positive and negative behaviours and are moved by instigating guilt about their current (poor) contribution.
Generally this group aspire to be environmentally sound. However, although they express much interest in green behaviour, they are open to distraction from other life issues. Information and reminders therefore need to be constant to keep them focused. Other key motivators also need raising, especially their concern about environmental consequences via further evidence and, if possible, greater recognition when they make an improved green contribution. A part of this could be through their performance as a community or a nation. All four behaviour categories offered potential for positive change to this segment, including food and purchasing.