3.3.2 Tourism
The Mara National Reserve has experienced major increases in visitor numbers over recent years, primarily as a result of the growing numbers of tourists visiting Kenya, coupled with growing international recognition of the Reserve as one of the world’s finest wildlife destinations, and the rapid development of tourist accommodation facilities in the wider ecosystem. On the positive side, these visitors generate significant revenue through their entrance and bednight fees that support MMNR management operations, county council development projects, and benefit sharing with communities living around the area. However, at the same time, the rapidly escalating visitor use and tourism accommodation development both in and around the MMNR is now impacting on the quality of the area’s tourism product, in particular by undermining the wilderness qualities and exceptional wildlife that attract visitors to the Reserve in the first place.
One of the greatest challenges facing the MMNR is the management of these high numbers of visitors in order to develop and maintain a world-beating tourism product in the MMNR and secure the sustained flow of benefits accruing from the area, while also ensuring that visitor use does not place excessive pressure on the MMNR’s sensitive ecology and wildlife. Current trends in increased demand for the Mara tourism product appear set to continue over the years ahead, and strategic, proactive, and prioritised management actions are now needed more than ever to ensure that the benefits of tourism to the area’s financial sustainability and conservation are maximised, and that the Mara tourism brand is not undermined by overuse. In response to these, and other emerging tourism management issues, this programme sets out a comprehensive set of objectives to be achieved and actions to be implemented, which when taken together and coupled with the Zonation and Visitor Use Scheme, will achieve the overall programme's purpose.
There have been major increases in visitor numbers to the MMNR over recent years, primarily as a result of the growing international recognition of the area as one of the world’s finest wildlife destinations. One of the greatest challenges now facing the Reserve is the management of these high numbers of visitors in order to maintain the area’s world-class tourism product and secure the economic benefits the area provides, while also ensuring that visitor use does not undermine the area’s exceptional biodiversity. Current trends in high visitor demand for the MMNR appear set to continue, and concerted management action is now needed to ensure that the benefits of tourism to the area’s financial sustainability and conservation are optimised, and that the Mara tourism brand is not undermined by overuse; this is the primary function of the Tourism Management Programme
This aim aligns with that of the Zonation and Visitor Use Scheme, and the programme includes a number of management actions to implement important aspects of this scheme. For example, through improvements to the area’s visitor attractions, amenities and infrastructure, the programme’s first objective aims to enhance the tourism product on offer in the High Use and Mara River Zones, while also reducing the environmental impacts of intense visitor use in these areas. The objective includes actions for the development of specific visitor attractions and an MMNR Visitor Interpretation Centre, as well as improving the area’s game viewing track and road network, with the overall aim of improving visitor use patterns and minimising overcrowding and congestion throughout the area.
In contrast, but also closely associated with the zonation scheme, the next objective aims to improve the regulation of visitor activities across the entire MMNR, with the aim of improving the quality of the visitor experience while reducing the environmental impacts from visitor use. This will be achieved by clarifying and disseminating visitor regulations, establishing dedicated tourism staff in the CCN section of the Reserve, and measures to improve management of migration river crossings, which come under intense visitor pressure at key times of year. Of particular relevance to the implementation of the zonation scheme are actions to implement the off-road driving scheme in the Low Use Zone, and to raise awareness of the scheme’s prescriptions on the operations of sightseeing balloons in or over the MMNR.
The programme’s third objective shifts the focus of management attention to issues relating to the standards of visitor accommodation facilities. This objective includes actions to support the rationalisation of the number and management of special campsites in the area (as set out in the Visitor Use & Zonation Scheme) through the establishment of a centralised booking system for all special campsites, to initiate tendering procedures for new accommodation facilities, and to ensure all facilities are complying with national environmental legislation and best practice, and are thereby having the minimal impact on the area’s environment.
The final tourism objective addresses the improvements in tourism management systems needed to address escalating tourism management challenges over the years ahead, and to support the successful implementation of the Visitor Use & Zonation Scheme, and in particular the new complexities to area management that this scheme implies. Actions are included to improve ticketing and revenue collection systems throughout the area, which will be particularly important for the implementation of the dual tourism model, and to improve communication and collaboration with tourism industry stakeholders, whose support and collaboration on a variety of issues set out in this programme and the zonation scheme remain vital for plan success.