Visitors to the MMNR are exceptionally well placed
to provide the Reserve management with feedback
on
what they are doing well, on what issues most
impacted on their visit, and how they feel management
can
better serve visitors to the area. To date,
however, direct MMNR management interaction with visitors
to
the area has been limited, and this valuable
source of feedback has remained untapped. Under this
action,
MMNR management will therefore carry out an annual
survey of visitors’ experiences in the area through
a
simple questionnaire addressing key areas of
concern (such as overall rating of the area, the availability of
interpretive
information, willingness to pay entrance fees,
accommodation standards, etc.), and that will
also
enable management to understand trends in visitor
attitude and experience over time. This questionnaire
will
need to be kept short and simple so as not to take
up too much of visitors’ time, and to keep the data that
the
survey yields manageable. Once the content and
format of the survey has been agreed and designed, this
survey
can then be implemented by MMNR management staff
(such as Alpha Scouts discussed under the
previous
action) as visitors exit the area from MMNR
entrance gates, or as they are waiting for aircraft at
various
landing strips in the area.
