2.9 Messaging and loci of authority
Key messaging requirements for this segment include leading with money saving (or gaining), combined with low level reinforcement of environmental issues. Given this segment are inclined to focus very much on the day to day, a high level of hand-holding (i.e simple suggestions for ‘how to’ and ‘where’) is key to facilitate taking ideas on board.
Respondents in this segment were distinctive in being anti-establishment and not particularly society- or socially- oriented (whether more overtly ‘other’ – such as hippy or Pagan, or simply focused on following a chosen way of life). As such, they tended to be rejecting of Governmental messaging (from Westminster, Welsh Assembly or Local Authority) and placed more credence in dedicated charitable/not for profit organisations. Similarly, they were not particularly open to local leaders unless from their specific social or chosen ‘cultural’ network. Peer pressure from family members, however, was sometimes quite useful in prompting attitude and behaviour assessment.